Anyone can make a referral to connect someone to CareFirstNY — whether you're a family member, friend, caregiver, or healthcare provider. If you know someone residing in Chemung, Schuyler, or Steuben counties who may benefit from compassionate hospice care, we're here to help.
If you have additional questions that aren't answered below, please reach out to us at
(607) 962-3100 or info@carefirstny.org and we can connect you with more information.
Hospice is generally provided for individuals with a terminal illness where a cure is no longer possible. It's typically offered when a doctor believes a patient has six months or less to live if their illness progresses naturally and focuses on comfort and symptom management.
If your loved one has a serious illness, is in frequent pain, has declining health, or is no longer benefiting from treatment, it may be time. You can also call us at (607) 962-3100 to talk it through.
Yes. We will always involve the individual (or their legal decision-maker) in the process before care begins to ensure they are fully informed about the nature, purpose, and implications of choosing hospice care.
Basic contact info, a brief description of the person’s health concerns, and your relationship to them. You don’t need medical records — we’ll guide you through the rest.
No. Making a referral is free, and we’ll help you understand any insurance or coverage questions if care moves forward.
After you submit a referral, our team will reach out to gather more information, talk with the family and care providers, and determine how we can best support the individual’s needs.
If you're not sure whether CareFirstNY is right for your loved one, please reach out — we're happy to answer questions and help guide next steps.
Main: (607) 962-3100 Email: info@carefirstny.org Referral/Admissions Fax: (607) 937-8188
Open today | 08:00 am – 04:30 pm |
Patient care is delivered 24/7/365, and there is always a member of our care team available on-call.
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