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CareFirst NY Inc. TEST

Help Is Just a Referral Away

Anyone can make a referral to connect someone to CareFirstNY — whether you're a family member, friend, caregiver, or healthcare provider. If you know someone residing in Chemung, Schuyler, or Steuben counties who may benefit from compassionate hospice care, we're here to help. 

Submit a Referral

Frequently Asked Questions

If you have additional questions that aren't answered below, please reach out to us at 

(607) 962-3100 or info@carefirstny.org and we can connect you with more information.

Hospice is generally provided for individuals with a terminal illness where a cure is no longer possible. It's typically offered when a doctor believes a patient has six months or less to live if their illness progresses naturally and focuses on comfort and symptom management. 


If your loved one has a serious illness, is in frequent pain, has declining health, or is no longer benefiting from treatment, it may be time. You can also call us at (607) 962-3100 to talk it through. 


Yes. We will always involve the individual (or their legal decision-maker) in the process before care begins to ensure they are fully informed about the nature, purpose, and implications of choosing hospice care. 


Basic contact info, a brief description of the person’s health concerns, and your relationship to them. You don’t need medical records — we’ll guide you through the rest. 


No. Making a referral is free, and we’ll help you understand any insurance or coverage questions if care moves forward. 


After you submit a referral, our team will reach out to gather more information, talk with the family and care providers, and determine how we can best support the individual’s needs. 


Submit a Referral to Hospice

Please complete the referral information below and a member of the CareFirstNY team will contact you about next steps. Not ready to fill out the form? Give us a call at (607) 962-3100 to learn more.

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We're Here to Help - Contact Us Today!

 If you're not sure whether CareFirstNY is right for your loved one, please reach out — we're happy to answer questions and help guide next steps. 

Main: (607) 962-3100 Email: info@carefirstny.org Referral/Admissions Fax: (607) 937-8188

Hours

Open today

08:00 am – 04:30 pm

Patient care is delivered 24/7/365, and there is always a member of our care team available on-call. 

Copyright © 2025 CareFirst NY Inc. 

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