Corporate Compliance

---

CareFirstNY, Inc. is committed to conducting all of our work with honesty, integrity, and in full compliance with applicable laws and ethical standards. We encourage anyone—staff, volunteers, partners, or community members—to speak up if something doesn’t seem right and to do so without fear of retaliation.

How to Report a Concern

You may report concerns related to unethical behavior, violations of laws or regulations, safety risks or misconduct, misuse of resources, violations of client rights, or retaliation for raising a concern. 

A report may be provided in person, in writing, or by electronic mail.  Written reports by mail or electronic mail shall be made on the Whistleblower Disclosure Statement.

If you choose to provide your name and contact information, our Compliance Department may reach out to you for more information.

Compliance concerns can be shared confidentially or anonymously through any of the following:

CareFirstNY, Inc.
Attn: Compliance Officer
3805 Meads Creek Road
Painted Post, NY 14870

Compliance Officer

Phoebe Reynolds, Chief Executive Officer

P: (607) 385-6330 | reynoldsp@carefirstny.org

Human Resources

Sybil Aumick, Director of Human Resources

P: (607) 684-7935 | aumicks@carefirstny.org

Quality Assurance & Process Improvement (QAPI)
Elizabeth Radford, QAPI Manager
(607) 684-7920 | radforde@carefirstny.org

For complete details—including reporting procedures, confidentiality, and whistleblower protections—please review our full policy: