Q: What is "palliative" care'?
A: Palliative Care is a coordinated health care plan that provides comfort care consultations support to patients, their families, and other caregivers, in the home or in facility-based settings. With a focus on enhancing quality of life for the patient and the family, physical, social, spiritual, and emotional care is provided by a medically directed interdisciplinary team consisting of the patient/family, CareFirst professionals, and volunteers.
Q: Do I have to be a hospice patient to take part in your palliative care program?
A: No. Hospice and Palliative Care are two separate services of CareFirst. The criterion for admission to Palliative Care is having an advanced and progressive disease. There are no prognosis criteria for admission and you can still be receiving curative treatment.
Q: What's the difference between palliative care and hospice?
A: Hospice focuses on end-of-life needs for patients with a limited life expectancy and offers comprehensive in-home care with continuous coverage. Hospice charges are covered by most major health insurances. Palliative care has broader admission criteria and offers a consultation service focused on symptom management and system navigation. Palliative Care is free of charge.
Q: How do I request palliative care for a loved one?
A: Please call CareFirst at 607.962.3100. A CareFirst team member would be happy to answer your questions over the phone or meet with you and your family to start services.
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