formerly Southern Tier Hospice and Palliative Care

607.962.3100

FAQs

  • "Our family would like to thank everyone involved in my husband's care. You helped us to fulfill his final wish and make his final journey from home. You are all amazing and special; you took great care of him as well as his family."

  • "Your caring staff is so valuable to families during critical times. Your support is very comforting and appreciated. We are truly grateful."

  • "We were blessed with the loving care you gave our Dad. The nurse was great and treated him like he was part of her family. We are forever grateful for all of you. Thank you."

  • "To the Hospice folks, words cannot express our thanks and appreciation for your tender touch and loving professionalism during our Dad's illness. We will always remember our nurse's expert skills and abilities as well as her personal touch. "

  • "We want to thank everyone who cared for our Mother. Everyone was so nice and caring and went over and beyond what we could have hoped for. Thank you all."

Q: What is "palliative" care'? 
A: Palliative Care is a coordinated health care plan that provides comfort care consultations support to patients, their families, and other caregivers, in the home or in facility-based settings. With a focus on enhancing quality of life for the patient and the family, physical, social, spiritual, and emotional care is provided by a medically directed interdisciplinary team consisting of the patient/family, CareFirst professionals, and volunteers. 

Q: Do I have to be a hospice patient to take part in your palliative care program?
A: No. Hospice and Palliative Care are two separate services of CareFirst. The criterion for admission to Palliative Care is having an advanced and progressive disease. There are no prognosis criteria for admission and you can still be receiving curative treatment.

Q: What's the difference between palliative care and hospice?
A: Hospice focuses on end-of-life needs for patients with a limited life expectancy and offers comprehensive in-home care with continuous coverage.  Hospice charges are covered by most major health insurances. Palliative care has broader admission criteria and offers a consultation service focused on symptom management and system navigation.  Palliative Care is free of charge.

Q: How do I request palliative care for a loved one?
A:
Please call CareFirst at 607.962.3100. A CareFirst team member would be happy to answer your questions over the phone or meet with you and your family to start services.

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Jamie Lee TinklepaughCan you do this event without doing the run?2 weeks ago

Terri L. HarrisPlease come enjoy an evening of fun "Ready, Set, Glow Run" with your friends and family. A night of music, food and fun, light up the night with CareFirst and support your Hospice today!2 weeks, 2 days ago

3805 Meads Creek Road • Painted Post, NY 14870-9509 •P: 607.962.3100 •T: 800.734.1570 •F: 607.962.4300
www.CareFirstNY.org info@CareFirstNY.org