formerly Southern Tier Hospice and Palliative Care

607.962.3100

What is Hospice?

  • "Our family would like to thank everyone involved in my husband's care. You helped us to fulfill his final wish and make his final journey from home. You are all amazing and special; you took great care of him as well as his family."

  • "Your caring staff is so valuable to families during critical times. Your support is very comforting and appreciated. We are truly grateful."

  • "We were blessed with the loving care you gave our Dad. The nurse was great and treated him like he was part of her family. We are forever grateful for all of you. Thank you."

  • "To the Hospice folks, words cannot express our thanks and appreciation for your tender touch and loving professionalism during our Dad's illness. We will always remember our nurse's expert skills and abilities as well as her personal touch. "

  • "We want to thank everyone who cared for our Mother. Everyone was so nice and caring and went over and beyond what we could have hoped for. Thank you all."

The primary goals of hospice care are to promote comfort, safety, and self-direction by assisting in the alleviation of the patient’s physical pain, providing symptom control, and supporting the patient, caregivers, and physicians.

At CareFirst, symptom management is provided by a team of hospice professionals that consists of:

  • Physicians and Pharmacists who specialize in pain and symptom control
  • Registered Nurses who make regular visits to provide skilled care, health teaching and coordination of additional services.An on-call nurse is accessible 24 hours a day, 7 days a week
  • Professional Health Care Consultants such as occupational, physical, respiratory, speech/audiology therapists and nutritionists
  • Home Health Aides who assist with hands-on care

  • Licensed Practical Nurses who provide personal care, and support the plan of care

  • Additional services such as delivery and set-up of medical equipment and covered supplies, oxygen therapies, trained volunteers, laboratory services
  • Medications needed to help alleviate pain and symptoms related to the patient’s hospice diagnosis are paid for (fully) by CareFirst, and our RNs collaborate with attending physician to assure that the proper medications for comfort are in the home

Hospice also works with the patient and family to alleviate the emotional stress that can be experienced during this difficult time. We provide:

  • Social workers who offer individual and/or family counseling, as well as supportive health teaching
  • Professionally facilitated support groups that are available to patients, family members and friends
  • Help with facilitating goals and providing patient advocacy

In addition, CareFirst can provide Spiritual Care counselors to help you and your family find ways to cope with your new circumstances. Our spiritual care consists of:

  •  Visits to the home, hospital or nursing home
  •  Deeper awareness of spiritual matters important to you
  •  Spiritual conversation and fellowship
  •  Stronger family relationships
  •  A safe environment to explore both positive and difficult emotions
  •  Opportunity to explore the meaning of life’s questions and accomplishments
  •  Prayers and/or blessings
  •  Books and other spiritual resources
  •  Liaison with clergy if requested
  •  Help in planning end of life rituals, funerals, memorials
  •  Practical tools and techniques suited to your specific needs

Please review our Frequently Asked Questions section for more information about the hospice care we offer at CareFirst.

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3805 Meads Creek Road • Painted Post, NY 14870-9509 •P: 607.962.3100 •T: 800.734.1570 •F: 607.962.4300
www.CareFirstNY.org info@CareFirstNY.org